Mystery Shopping
Mystery shopping solution helps you to evaluate the customer experience quality and highlight areas need improvement in your customer interactions process. Understanding problems that your customers are facing means taking chances and making insightful decisions in improving your customer experience journey.
CX Solutions
IBS Customer Experience offers a range of solutions that aimed to provide you valuable insight of your customer, employing advanced technology with high customizability that assists organizations to design, measure, analyze, and improve their customer journey.
Training and Consulting
Customer Experience customized training programs for various CX professionalism levels and different business units. Customer Experience consulting in various business levels including the CX strategy, organizational structure, and CX process & procedures.
Get in touch with us
Our office is located at:
Level 21 Al Khobar Gate Tower
King Fahd Road, Al Khobar
Kingdom Of Saudi Arabia
Office Working Hours
From 9:00 am - 5:00 PM