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Productivity: measuring employees' experience, satisfaction, and engagement to enhance the work environment and increase their productivities.
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Motivation: getting insights around employees' sentiment to make the required improvements and drive employees' motivations.
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Empowerment: revealing employee interests, needs, concerns, and aspirations to enable them to deliver innovative business values.
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Incorporate VoE with VoC: aligning the voice of employees with the voice of customers to improve the customer experience and create positive business outcomes
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Evaluation: assessing the current journey mapping and identifying the gap between the existing customer journey with customer expectations.
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Designing: helping in designing the customer journey map based on customer perspectives and expectations.
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Blueprinting: visualizing the finalized journey map in various formats and communicating it within the entire organization.
Datalytics 24
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AI based Core platform that allows businesses to monitor, respond, and engage with customers, we offers capabilities to assist in:
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Market Research
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Brand and customer experience
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Online media intelligence
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Customer support intelligence
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Marketing reach & PR tracking.
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Core features are based on scalable architecture and flexible integrations, built for structured and unstructured data, 80-90% sentiment accuracy in Arabic and Arabic dialects.
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Social and web data listening
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API & Integrations
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Data Management and Governance Data Analytics
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Automation Engine
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Visualizations
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