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Productivity: measuring employees' experience, satisfaction, and engagement to enhance the work environment and increase their productivities.
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Motivation: getting insights around employees' sentiment to make the required improvements and drive employees' motivations.
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Empowerment: revealing employee interests, needs, concerns, and aspirations to enable them to deliver innovative business values.
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Incorporate VoE with VoC: aligning the voice of employees with the voice of customers to improve the customer experience and create positive business outcomes
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Evaluation: assessing the current journey mapping and identifying the gap between the existing customer journey with customer expectations.
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Designing: helping in designing the customer journey map based on customer perspectives and expectations.
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Blueprinting: visualizing the finalized journey map in various formats and communicating it within the entire organization.
QuestionPro
QuestionPro is web based software for creating and distributing surveys. It consists of an intuitive wizard interface for creating survey questions, tools for distributing your survey via email or your website, and tools for analyzing and viewing your results. You simply build your survey and email it to a list of potential respondents or post the survey URL link wherever you want. QuestionPro will take care collecting and recording the responses. Results are available in real time.
QuestionPro include:
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A Centralized Platform: Standardize surveying activities across your entire enterprise.
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An Intuitive User Interface: The QuestionPro user interface is designed for users of any technical expertise.
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Collaboration Features: Actively collaborate with other survey administrators by sharing surveys and reports.
To learn more about QuestionPro visit http://www.questionpro.com for details.